The convenient location made it easy for me to access nearby business centers and shopping areas. The full kitchen in the room was a game-changer, offering flexibility for meals. The staff's friendliness and professionalism left a positive impression on my overall experience.

The overall cleanliness on certain occasions could use some improvement.

The breakfast spread was amazing!

I had a frustrating experience at the hotel. The facilities were outdated, and many outlets were worn, making it difficult to charge devices. Additionally, we faced a fire alarm incident at 1 AM, causing a lengthy evacuation without quick resolution. All these problems seriously impacted our stay and made it feel unsafe.

The exceptional staff made a significant difference during my stay. While I appreciated the well-maintained full kitchen and the privacy of the two-bedroom suite, I unfortunately encountered cleanliness issues, including some roaches in the room. Additionally, the furniture felt outdated, which impacted the overall experience. Despite these drawbacks, the breakfast options were a highlight and helped set a positive tone for the morning.

Fire alarm caused 30-minute evacuation at night.

We had a spacious two-bedroom suite, perfect for my family, featuring a full kitchen that made meal prep a breeze. The hotel staff was friendly and helpful, and we really enjoyed visiting the nearby Children's Museum, just a quick 10-minute drive away.

My kids wished the pool had been open during our visit.

I truly enjoyed my stay in Richmond. The Two-Bedroom Suite offered ample space for relaxation, and the breakfast selection catered well to different dietary needs. The staff made me feel at home, sharing local dining spots with enthusiasm. A few minor maintenance issues were noted, but overall, it added to my Americana experience.

Just a perfect match for a couple of nights in Richmond at a reasonable price. I had an issue with the hot water, but I appreciated how the staff was always there to help fix it, even at early hours.

Target audience not worth the cost

The staff was super nice even when we faced issues. They quickly responded to my concerns about cleanliness and some broken items.

It was really pricey for a place that had so many problems.

The outdoor pool was delightful, a perfect spot for enjoying sunshine while sipping sweet tea! The lush landscaping made it feel like a cozy garden retreat, ideal for seniors seeking relaxation.

incredible base for exploring richmond's parks and attractions

My family and i had a fantastic weekend here, enjoying the close proximity to deep run park, which was only a 15-minute stroll away, and the children's museum of richmond, just a quick 2 km walk, which made our city explorations so much more enjoyable. the staff were incredibly welcoming and made us feel right at home throughout our stay.

The Two-Bedroom Suite was cramped, and the plumbing issues were frustrating.